Help & FAQs

We offer financing options through trusted partners so you can pay in manageable installments rather than all upfront. Contact our team for details on available financing plans.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other popular payment methods at checkout. In-store, we also accept cash.

Standard shipping takes up to 5 business days for in-stock items after payment clearance. Express shipping delivers in 1–2 business days.

Yes! Store pick-up is available at 9701 Valley View Road, Eden Prairie, MN 55344 (Mon–Sun, 10 AM – 6 PM). Email support@wamatek.com to schedule your pick-up. Please bring a valid photo ID and your order confirmation.

Yes — free standard shipping is available on qualified orders over $100 within the U.S. Expedited shipping is charged at the full shipping rate.

Yes, Wamatek ships to most international destinations. Shipping options and delivery times vary based on the destination. Note that free return shipping applies only to U.S. customers.

Yes. Contact support@wamatek.com with your order details and we'll assist with an exchange, subject to product availability.

Non-defective returns may be subject to a restocking fee of up to 10%. Defective items are fully refunded with no restocking fee. Cellphone accessories are final sale.

Online purchases can be returned within 30 days from the delivery date. Products must be in their original condition with all accessories and packaging.

In-store purchases can be returned within 7 days from the date of purchase.

For U.S. customers, we provide a free prepaid USPS return label. Email support@wamatek.com to start the process. International customers arrange their own return shipping. You may also return in-store during business hours.

Please contact us as soon as possible at support@wamatek.com. Orders that have already been shipped cannot be cancelled, but may be returned once received.

Yes! We buy, buyback, and accept trade-ins on a wide range of consumer electronics. Visit us in-store or contact support@wamatek.com to get started.

Generally, devices must be capable of activation unless classified as 'Broken.' Contact us with device details for a specific assessment.

Yes, a valid government-issued photo ID is required for all trade-in transactions in compliance with applicable regulations.

We sell smartphones, laptops, desktops, tablets, PC parts, networking equipment, gaming gear, accessories, and more — both new and certified pre-owned.

We carry top brands including Apple, Samsung, HP, Dell, Lenovo, MSI, Canon, Asus, Acer, Google, and many more authorized manufacturers.

Yes! Our certified technicians provide repair and diagnostic services including phone screen replacements, computer upgrades, data recovery, and more.

Yes — our expert team is available in-store and via email at support@wamatek.com to help with setup, troubleshooting, and technical questions.

Yes. We use industry-standard security measures including encryption and password protection. We never sell or rent your personal information. See our Privacy Policy for details.

Email us at support@wamatek.com, visit us in-store at 9701 Valley View Rd, Eden Prairie, MN 55344, or use the Contact form on our website.

Orders can be placed directly on our website at wamatek.com. Simply add items to your cart and proceed through our secure checkout.

We have both! Visit us in Eden Prairie, MN at 9701 Valley View Road, Suite 55344. Store hours: Monday–Sunday, 10:00 AM – 6:00 PM.